Complimentary
Home Concierge
Your move, made easier
From move-in coordination to post-purchase support, your dedicated Home Concierge helps simplify the details of your move.
Less Coordinating.
More Enjoying.
Your complimentary Home Concierge helps manage the details that come with moving into a new home.
- One dedicated point of contact
- Help before and after move-in
- Support tailored to your home and needs
Your Concierge Can Help With
Move-In Essentials
Utilities, mail forwarding, garbage and recycling
Home Coordination
Moving coordination, cleaning coordination
Added Value
Exclusive offers and service-provider partnerships
How Home Concierge Works
Purchase Your New Home
Home Concierge support begins with your Homes by Avi purchase.
Connect With Your Sales Team
Your sales team introduces you to the program and helps you get started.
Let Us Coordinate the Details
Connect with our partner about your needs, and they will help connect you with the appropriate services and resources for your move.
Ready for a Smoother Move?
Speak with your Homes by Avi Area Sales Manager to learn more about Home Concierge and the services available with your new home.
Support for Every Kind of Move
Whether you are moving into a single-family or multi-family home, Virtuo can help make the transition easier.
Choose your home type to review the complete service details.
Frequently Asked Questions
What is Home Concierge?
Home Concierge is our complimentary move-in support program, with a dedicated point of contact before and after you get your keys.
When does support begin?
As soon as you purchase your Homes by Avi home.
What services are included?
Utility set-up, mail forwarding, moving and cleaning coordination, and exclusive partner offers.
How do I request help?
Your Area Sales Manager will introduce you to your concierge.
How quickly will someone respond?
Within one business day.
Where can I find my warranty documents?
In the My Avi Home portal.